Flood Resources

May. 28, 2015Council Member Ellen Cohen

The extreme weather our city has experienced this week tragically took six lives. My thoughts and prayers are with their families and friends, some of whom I have spoken with personally. Unfortunately, Meyerland, Braeswood, and several other neighborhoods in District C have also been most heavily impacted by flooded homes and streets.


Residents who experienced flooding in their home or business should report the damage to the City of Houston via 311. This may be done by phone at (713) 837-0311online, by emailing 311@houstontx.gov, or through the mobile app. These reports are critical because they impact the resources we may receive from the Federal Emergency Management Agency (FEMA).


Services are available through the Red Cross and other organizations for those in need of shelter. The statewide hotline for those impacted by the recent storms is (877) 500-8645. In Houston, emergency shelters have been set up at the Chinese Cultural Center (713-271-6100) and at the Acres Homes Multi-Service Center (832-393-4145).


Houston is predicted to experience precipitation through the weekend, so the potential exists for continued dangerous conditions. Residents are urged to exercise caution when travelling and “Turn Around, Don’t Drown.” Current road closures due to high water and other hazards may be viewed through TranStar. Many vehicles abandoned due to high water in the public right-of-way have been towed by the City of Houston. These vehicles may be located using the Find My Towed Car website or by contacting (713) 308-8580.

Again, please be cautious today and through the weekend and help your family, neighbors, and friends to stay safe.